Shipping & Returns

Shipping 

We offer free shipping on all US orders $50+. Due to high order volumes in November and December, orders will be processed in 5-8 business days Monday-Friday from our facility in Phoenix, AZ. We ship through USPS and all US orders are typically delivered within 5-7 business days depending on location after they leave our warehouse. 

Issues with your order?

If your order is less than perfect upon arrival, please let us know! You can send a photo and email to our customer service team and we will get back to you asap. Contact us at hello@ohclem.com.

Returns

All unworn merchandise can be returned within 30 days of receiving your order for a full refund. All returns must be sent back unused, in original packaging. Have you worn your jewelry and decided it's not for you? Please still reach out! We want our customers to be fully satisfied. 

Exchanges

Please email us at hello@ohclem.com if you're interested in exchanging your items. Similar to returns, only unworn merchandise can be exchanged within 30 days.